Privacy Policy

This Privacy Policy describes how WWW.BLCKVANILLA.COM collects, uses and protects the personal information of its customers when visiting and shopping on our website WWW.BLCKVANILLA.COM

1. What information do we collect?

• Personal information provided by you: name, email address, phone, shipping and billing address.

• Order and payment information: selected products, payment method, order status.

• Technical information: IP address, browser, device, browsing history and cookies.

2. What do we use the information for?

• For processing and shipping orders.

• To communicate with you about orders, promotions or updates.

• To improve services and user experience.

• For marketing purposes (only after explicit consent).

• To comply with legal requirements.

3. How do we share information?

Your personal data may only be shared with:

• Payment providers (for payment processing).

• Courier/delivery person (for sending orders).

• Marketing partners (only after consent).

We will never sell or rent your personal data to third parties.

4. Storage and security

We implement technical and organizational measures to protect your data from unauthorized access, loss or misuse.

5. Your rights

You have the right to:

• request access to your data;

• correct or delete your personal information;

• restrict data processing;

• withdraw consent;

• file a complaint with the Personal Data Protection Commission (PDPC).

6. "Cookies"

Our site uses cookies to improve functionality and personalize content. Details can be found in our Cookie Policy. .

7. Policy changes

We may update this Policy from time to time. Any changes will be posted on this page with the updated date.